Donald McAlister, HMCM, USN RETIREDAug 13, 2018
Called Custom Dynamics and the Customer Service Representative was very helpful, taking my order, giving me advice, etc. She was very professional and made sure the order, address and payment method was correct. So in Navy terminology She would get a Big "BRAVO ZULU" which means "Well Done:"
Casey DunsmoreAug 13, 2018
Posted a picture of my LED tail light, that had quit working, on a Face Book trike page asking for help to identify the manufacturer. ERIN ELIZABETH saw the post and sent me a message trying to help. She had me send her a few pictures and took the time to tell me that although she did not believe they were Custom Dynamics you did have a light that was very similar. I had looked at your lights earlier and had decided if I could not find a replacement that I would purchase a pair of BrightASS lights for my trike. Because of Erin's communication with me and the fact that she took the time to help, even though I had never bought anything from you, I purchased a pair of GENESIS® II LAYDOWN LED TAILLIGHTS for my 2012 Tri-Glide, and I am also shopping your other products for ways to make the trike more visible. Erin deserves an ATTA-GIRL and maybe a free cup of coffee for her outstanding attitude.
Rudy GarciaAug 12, 2018
Great customer service!! Angela was extremely helpful in getting me what I needed for my bike. I will definitely reccomend your company to all my friends!! Thanks again for your great customer service and outstanding products!!
AnonymousAug 12, 2018
Excellent customer service. Lifetime warranty replacement of LED's is incredibly easy and fast. Thank you!
Don JamesAug 12, 2018
Prompt delivery to UK. Superb led tribar light and easy to fit too. US fitting instructions weren't right for International model, but easily overcome. Well done.
RandyAug 10, 2018
Excellent customer service.
ReconAug 10, 2018
Custom Dynamics has awesome customer service, I purchased a Tri-bar LED break light for my 2012 street glide and it was defective from the factory. I contacted customer service close to closing time, and the tech spent roughly 50 minutes on the phone with me running through testing and troubleshooting. It was determined that the unit needed to be shipped back. I sent it back in, and they verified my testing, then emailed me told me what was wrong and sent a new unit back out to me. Total turn around time will be around 8 days.
ChuckAug 09, 2018
Ordered brake light and tour pack light controls for my harley limited trike conversion. Love the safety they present. Now trying shortee antennas, hope they work as well.
AnonymousAug 09, 2018
Had a bad led in my harley cvo turn signal.contacted Jamie and a new 1 was sent out Asap.this company stands behind its warranty which is a rarity today.highly recommended.
JustinAug 09, 2018
Customer service was outstanding. Product is top of the line. Great experience overall.