Reviews
John G
Feb 10, 2025A friend and I are working on a 1999 XL883 that has a lot of issues, especially electrically. One of the things that was bad on it was a Custom Dynamics Self-Cancelling Turn Signal Module that was installed by "someone, somewhere, at some time". I emailed Tech Support and got Don Wood, who responded promptly, courteously, and thoroughly with schematics of the module and test procedures. When I tested the module, it showed a burned power lead and an inability to energize. With all the water intrusion into this bike’s wiring, it was possible that it was not the module’s fault. Still, I sent pics to Don and he sent them to the Warranty Department. Lo and behold, Eddie Rabil replied that they would warranty the module “in good faith”, and would send a replacement out ASAP. WOW! :-D What a kind gesture! It’s especially appreciated here, since the owner of the bike is a struggling young father working on “getting his life straight” and every dollar counts. Erin Armitage in Customer Service was also very glad to be of assistance, and helped me get the right link so I could leave this review. I do so in appreciation for Custom Dynamics going “above and beyond” to take care of their customer. You just don’t see this kind of service much anymore, and we are all grateful for the Team at Custom Dynamics. God bless you all!
Triangle Truck Center
Feb 08, 2025Great people to work with.
BCPD3323
Dec 09, 2024Just wanted to say I purchased some lighting for my Harley and had a small issue with the lens cover. I reached out to them and they quickly answered and stood behind their product 100% with a full replacement. They have me as a future buyer for sure and I couldn’t say anything negative about this whole scenario. Great Company and will definitely be buying more from them and would recommend them to anyone with no hesitation.
Cee Jay
Oct 30, 2024I was having a really hard time syncing my ProGlow halo headlamp to my phone. I contacted customer service via email and Jeff replied really quickly. I was able to contact him directly and he was the most patient guy ever!! He walked me step by step and boom!!! The headlamp was synced!!! He also explain the entire app for me and I can’t be more grateful!! I’m looking forward to buying some body lights for the bike from this amazing company!! Jeff, thank you so so much!!!
Joe Hemberger
Oct 25, 2024Great quality parts and outstanding customer service!
DEE S
Oct 11, 2024Absolutely exceptional! Worked with Spencer at technical support to identify multiple lighting products for my bike. I received top tier professional support, this is a company that cares about their customers and produce the highest quality products! Highly recommend!
Jeff Jones
Oct 03, 2024Leigh Anne Well, this is not the first time I have used this company. Today was an absolutely great day for technical advice and customer service. Leigh Anne was on the tech side and did a wonderful job helping me with a product and a problem I was having with an electrical connection. After a few photos, I sent her at her request that the problem was solved. Thank you so much! Then I ordered the harness I needed, and after ten minutes, I got an email saying it was shipped. WOW! Can't get better than that. Will use again and again
mannu
Sep 27, 2024Custom Dynamics CUSTOMER SERVICE +1 (805)- 41O 56OO Custom Dynamics PHONE NUMBER +1 (805)- 41O 56OO Custom Dynamics CUSTOMER SERVICE +1 (805)- 41O 56OO Custom Dynamics PHONE NUMBER +1 (805)- 41O 56OO Custom Dynamics CUSTOMER SERVICE +1 (805)- 41O 56OO Custom Dynamics PHONE NUMBER +1 (805)- 41O 56OO Custom Dynamics CUSTOMER SERVICE +1 (805)- 41O 56OO Custom Dynamics PHONE NUMBER +1 (805)- 41O 56OO
Rajni
Sep 18, 2024Custom Dynamics CUSTOMER SERVICE +1 (8O5) 41O 56OO Custom Dynamics PHONE NUMBER +1 (8O5) 41O 56OO Custom Dynamics CUSTOMER SERVICE +1 (8O5) 41O 56OO Custom Dynamics PHONE NUMBER +1 (8O5) 41O 56OO Custom Dynamics CUSTOMER SERVICE +1 (8O5) 41O 56OO Custom Dynamics PHONE NUMBER +1 (8O5) 41O 56OO Custom Dynamics CUSTOMER SERVICE +1 (8O5) 41O 56OO Custom Dynamics PHONE NUMBER +1 (8O5) 41O 56OO Custom Dynamics CUSTOMER SERVICE +1 (8O5) 41O 56OO Custom Dynamics PHONE NUMBER +1 (8O5) 41O 56OO Custom Dynamics CUSTOMER SERVICE +1 (8O5) 41O 56OO Custom Dynamics PHONE NUMBER +1 (8O5) 41O 56OO Custom Dynamics CUSTOMER SERVICE +1 (8O5) 41O 56OO Custom Dynamics PHONE NUMBER +1 (8O5) 41O 56OO Custom Dynamics CUSTOMER SERVICE +1 (8O5) 41O 56OO Custom Dynamics PHONE NUMBER +1 (8O5) 41O 56OO
Steve Skutt
Aug 15, 2024Excellent service sold me exactly what I needed. Very professional