Reviews
None Given
Mar 11, 2024Outstanding customer service and warranty. The LED's in one of my white probeams started going bad. I called to report the issue, gave some information, sent an email with photos of the faulty light and that's it. Called on Thursday and by Monday (today) I had the replacement light. Outstanding.
John Kendall
Jan 23, 2024The customer service at Custom Dynamics is great on all levels. I called in with a question about a product I purchased and was given a call back from a technical support rep by the name of Jacob within 30 minutes. He was extremely patient and helpful in solving my issue with the tail lights on my bike. 10 out of 10!!
Graham Tanner
Jan 10, 2024Had a lens and o-ring seal issue, Custom Dynamics only technically warranties the electrical items for lifetime However were very helpful with my lens issue I love the lights, everything has been awesome Thank you for your help.
M Blumer
Nov 28, 2023I ordered set of Probeams turn signals for my Ultra Classic. After having them for 2 years I noticed the lenses were cracked around the screws. I contacted CD and they said that even though the lenses weren't covered by the warranty, they would send me replacement lenses at no charge in good faith. I had them within a week. Great customer service.
Mike Punko
Nov 08, 2023Brad at C.D. was awesome, within a few emails back and forth and 2 or 3 calls, we put together my large order and got this shipped. Looking forward to receiving and installing the full setup. Nov. 8 update Just received all my items in the mail, wow less than a week. Thank you to JR, Chrisia, and Karen for the quick gathering, packaging, and QC. Every item is as ordered and looks great in person. Looking forward to the install.
Nicole Pereira
Nov 03, 2023Don’t even waste your time with other companies looking for lighting options… aside from having amazing options to choose from, their customer service is the best I’ve received from any parts company. I received help from Brad, Paul, Jacob, and engineers to help make my project possible. They patiently spent time trouble shooting over the phone until everything was working perfectly. Custom Dynamics followed up religiously and responded within minutes of my emails. Most of all, THEY LISTENED to the issues I was experiencing with my lighting project. Custom Dynamics made it possible to customize my Scout Bobber. I cannot recommend them enough!
Mike Punko
Nov 02, 2023Brad at C.D. was awesome, within a few emails back and forth and 2 or 3 calls, we put together my large order and got this shipped. Looking forward to receiving and installing the full setup.
Andrew Leblanc
Sep 12, 2023Great product, excellent tech support and customer service!
Das Motorrad
Sep 08, 2023The Custom Dynamics Magic Strobe worked perfectly on my 2021 Harley Road King. Thanks for always making great products.
Terry Butrum
Sep 06, 2023Special thanks to Kyle Phillips @ Custom Dynamics for his support! I purchased a used Harley from the Harley dealership where the previous owner apparently used custom dynamics modules and altered the factory wiring. After doing some research on custom dynamics, reviewing their tutorials on line and speaking with Kyle at customer support I was able to identify and correct the issues the previous owner was unable to resolve or did not want to resolve. Normally I do not change the factory set up and this was the first time using custom dynamics products. With this experience I found Custom Dynamics to be an easy product to work with, quality construction, life time warranty, and overwhelming support on line and via phone. Its a great way to upgrade your lighting if you do it proper. Kyle got my parts in the mail quick. When I got the parts it only took 20 to 30 min to install and resolve all the issues I inherited with this motorcycle purchase. Thanks again Kyle and keep up the great support you provide.