US Shipments for Lower 48:
Available shipping options will display at checkout. Estimated delivery times are based upon standard transit times provided by the carrier. All orders are shipped from our North Carolina warehouse.
Basic US Postal Service: Calculated at time of checkout, no insurance, valid on orders up to $300.00
USPS Priority Mail: Calculated at time of checkout, insurance and tracking, valid on orders up to $300.00 (Delivery 2-3 busines days) View USPS Priority Mail Map
UPS SurePost®: Calculated at time of checkout, insurance and tracking.
UPS Ground: Calculated at time of checkout, insurance and tracking (Delivery, see map below)
UPS Next Day Air: Calculated at time of checkout, insurance and tracking (Delivery 1 business day; UPS® Service Guarantee)
UPS 2nd Day Air: Calculated at time of checkout, insurance and tracking (Delivery 2 business days)
UPS 3 Day Select: Calculated at time of checkout, insurance and tracking (Delivery 3 business days)
Free Shipping: $0, Valid on US orders over $49.99, insurance and tracking (orders will be shipped UPS or USPS Mail) (Delivery 7-10 business days)
US Shipping Insurance:
Protect your shipment against damage, loss and porch pirated theft with ParcelGuard Shipping Insurance. Optional protection available for US customers only.
Review ParcelGuard Terms & Conditions for additional details.
International Shipments (Canada, UK, EU, AU):
Available shipping options will display at checkout. Estimated delivery times are based upon standard transit times provided by the carrier. All orders are shipped from our North Carolina warehouse.
All orders are shipped Delivered Duty Paid (DDP); duties & taxes are paid by the Customer at the time the order is placed.
Shipping Options
UPS International Economy: Calculated at time of checkout, no insurance and limited tracking, valid on orders up to $500.00. (Delivery time is 2-6 WEEKS). A UPS service that is delivered by the local postal service. Shipped DDP
UPS Worldwide Expedited : Calculated at time of checkout, insurance and tracking (Delivery, see chart below). Shipped DDP
- Delivery in 2-5 business days to Canada.
- Delivery in 4-7 business days to UK, EU, AU.
- Door-to-door service with in-house customs clearance Up to three delivery attempts.
International Shipments (Other Regions):
Available shipping options will display at checkout. Estimated delivery times are based upon standard transit times provided by the carrier. All orders are shipped from our North Carolina warehouse.
All orders are shipped Delivered Duty Unpaid (DDU); duties & taxes are paid by the Customer at the time of delivery.
Shipping Options
UPS Worldwide Expedited : Calculated at time of checkout, insurance and tracking. Shipped DDU.
- Delivery in four (4) - seven (7) business days.
- Door-to-door service with in-house customs clearance Up to three delivery attempts.
Local NC Customers:
In Store Pickup is available for customers wanting to pick up their orders instead of having their orders shipped. We are located at 15 Cypress Drive Youngsville, NC 27596. Our North Carolina facility is a call center and warehouse (it is not a retail storefront).
In Store Pickup Orders should be placed over the phone with one of our customer service representatives so that we can schedule the pick-up (1-800-382-1388). The scheduled pick-up time must be at least one hour after the order is placed and confirmed by our inventory team. That way, we can ensure that all parts are in-stock and available upon arrival. Customers can also select the In Store Pickup option while placing orders themselves via Custom Dynamics® website. If this option is selected, you will be contacted the same business day that the order is placed, to schedule the pick-up. When you arrive during the scheduled pick-up time, call our office (1-800-382-1388) and an employee will deliver the parts to you at the front door.
Disclaimers:
All shipments are FOB Custom Dynamics®.
Delivery times are calculated in business days. Weekends, holidays and the day of shipment does not count towards the delivery time. All orders for in-stock items placed before 4:00pm EST will ship the same day they are placed. Orders placed over the weekend will be processed on Monday.
UPS Service Alerts and USPS Service Alerts report any severe weather, natural disasters, or other conditions beyond our control impacting delivery times.
In order to protect your identity and to reduce credit card theft, orders that have different Bill to and Ship to Addresses will require identification.
State and local sales tax will be charged on items shipped to the following states Arkansas (AR), Arizona (AZ), Colorado (CO), Florida (FL), Georgia (GA), Illinois (IL), Indiana (IN), Iowa (IA), Kansas (KS), Kentucky (KY), Louisana (LA), Maryland (MD), Massachusetts (MA), Michigan (MI), Minnesota (MN), Missouri (MO), Nebraska (NE), Nevada (NV), New Jersey (NJ), New York (NY), North Carolina (NC), Ohio (OH), Oklahoma (OK), Pennsylvania (PA), South Carolina (SC), Tennessee (TN), Texas (TX), Utah (UT), Virginia (VA), Washington (WA), West Virgina (WV) and Wisconsin (WI).
Freight charges are also taxable in AR, GA, NC, IN, KY, MI, MN, MO, NE, NJ, PA, SC, TN, WA & WV.